Cybersecurity Study [Eye-Opening Findings for SMB & SME]

Cybersecurity Attacks Have Costly and Lengthy Repercussions No matter Intrusion Success

LANSING, Mich., Sept. twenty eighth, 2021 – Liquid Web, LLC, the market leader in managed hosting and managed application services to small to medium-sized businesses (SMBs), today released its study on how cybersecurity attacks affect organizations. The findings show organizational consequences of attacks, response behaviors post-attack, and gauge preparedness against future attacks.

Participants within the study are U.S. based technical professionals and executives who experienced a cyber attack throughout the last two years. Nearly all such attacks resulted in lost revenue. 

“Not surprisingly, what we see from the study is that organizations big and small are affected by cybersecurity attacks, causing workflow disruptions, and most of the time, financial repercussions,” said Carrie Wheeler, EVP and Chief Operating Officer at Liquid Web. “But, what we were surprised to see is that some organizations are still not taking these threats seriously despite the considerable protections that software, resources, and hosting providers can provide against future attacks.”

Key findings from the Liquid Web Cybersecurity Actions and Attitudes Study:

• Attacks can have lengthy effects on the organization: 21.2% claim the impact of the attack on servers and systems exceeded one month.
• Ransomware is prevalent: 20.4% of cyberattacks were from ransomware, software, adware, or bots.  
• Many attacks are unsuccessful, but still have financial consequences: 55% of attacks were unsuccessful, yet over 93% of attacks resulted in some amount of revenue loss.
• Attacks cost organizations tens of 1000’s of dollars: 28.6% of organizations lost as much as $10 thousand. On the high end, 2.4% of organizations lost greater than $1 million.
• Organizations are investing heavily in protective software and programs:  74% are investing more in cybersecurity protections due to the attack with over 40% investing $50,000-250,000.
• Some organizations aren’t taking cyber-attacks seriously: 10% are spending less on protective software and programs than before the cyberattack.

“If an internet site or application fuels the revenue generation of a business, the selection of a hosting provider must be a strategic one,” said Wheeler. “It’s clear that hosting providers have to be a partner of their clients’ businesses, not only a service. It’s why we deliver fully managed services, which suggests our SMBs can count on an across the clock security focus by a dedicated team working 24/7/365 to maintain servers and our network clear of security threats. Our customers depend on us to deliver proactive security patches and updates, proactive service monitoring, and full restoration through our full suite of backup and disaster recovery services. We’re continually innovating Security & Compliance Services that might be added on to supply further protection. At Liquid Web, it’s our mission to supply speed, reliability, and security for our clients’ web sites and applications. That’s their business, and we see it as a part of ours, too.”

A 3rd party conducted the Liquid Web Cybersecurity Actions and Attitudes Study of 500 participants. All are U.S. based technical professionals and executives who experienced some type of a cyberattack between June 1, 2020, and May 31, 2021. 

Constructing on 24 years of success, our Liquid Web Family of Brands delivers software, solutions, and managed services for mission-critical sites, stores, and applications to SMBs and the designers, developers, and agencies who create for them. Liquid Web (Managed Hosting), Nexcess (Digital Commerce Cloud) and StellarWP (WordPress Software and Tools) have greater than 500,000+ sites under management, have over 100,000 software subscribers and a couple of million+ free version software users. Collectively, the businesses have assembled a world-class team of industry experts, provide unparalleled service from solution engineers available 24/7/365, and own and manage ten global data centers. As an industry leader in customer support, the rapidly expanding brand family has been recognized amongst INC. Magazine’s 5000 Fastest-Growing Firms for twelve years. Learn more concerning the Liquid Web Family of Brands.