Meet a Helpful Human – Ken Wallace

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Every month, we recognize one in every of our Most Helpful Humans in Hosting®.

Meet Ken Wallace

Liquid Web’s Product Innovation & Marketing Manager Ken Wallace got his tech start in college by constructing web sites. He soon entered the world of web development and has spent the last twenty-two years working within the tech industry.

Previously, Ken was the GM of WP Sandbox, a Stellar brand brought into the Liquid Web Family of Brands with the Events Calendar acquisition. In his current role, Ken is a component of two teams at Liquid Web: Product and Marketing.

Why did you join Liquid Web?

I joined the Liquid Web family of brands to shepherd the Go-to-Market of the replatformed WP Sandbox, an answer that allowed agencies and developers to create temporary demo WordPress web sites.

After helping to relaunch WP Sandbox and see it turn out to be stable, I used to be brought into the Liquid Web Product Team to assist our Product Managers more effectively communicate with customers and colleagues about our wide portfolio of products.

What draws you to the hosting industry as a profession?

I didn’t select the hosting life, the hosting life selected me. 🙂

At the start, I like learning about unique customer businesses and finding ways to assist them grow.

For over twenty years, in my agency days, my team and I worked hard to dig deep into customer businesses, ask tough questions, and help customers bring their custom web-based solutions to life. On this chapter of my profession, helping customers grow their businesses means: 1) Ensuring we have now the suitable mixture of hosting products, education, and support to make sure customer sites are stable, fast, secure, and robust and a pair of) Ensuring we’re doing our greatest to assist our customers, colleagues, and prospects have the clearest understanding of how our services and products help real businesses.

What’s your favorite part concerning the company culture at Liquid Web?

In our internal conversations, there’s a concerted effort first to assume good intentions. In a distant company where so lots of our interactions are written and asynchronous, it might be easy to solid a cynical pall over things that, at first glance, might otherwise appear confusing or concerning. The culture here takes a stance against that very human tendency, and we remind each other gently that everyone seems to be doing their best to assist our customers grow their businesses. It fosters a culture of giving a measure of grace to 1 one other at any time when we are able to.

In your eyes, what’s the difference between Liquid Web and other employers?

As an employer, Liquid Web stands out as an organization that goes the additional mile to take care of its people. There may be a sincere deal with worker well-being and continued skilled growth that’s missing in too many other corporations.

What’s the most important milestone you’ve achieved?

Helping to bring WP Sandbox to market was an accomplishment I’m really pleased with here. We learned loads as we brought it over the finish line. The entire experience was difficult, exciting, and rewarding.

What are you known for at Liquid Web? What do people specifically come to you for?

At first, I used to be the WP Sandbox guy. Since joining the Product Team, I actually have led the trouble to arrange our internal product roadmap, lead our Product Lunch & Learn video town hall sessions, and lead video live stream workshops that share techniques to assist our customers grow their e-commerce stores.

Work aside, what are a few of your hobbies?

I actually have too many hobbies to list.

First, I’m a dad and a husband. Much of what I do revolves around regardless of the family needs. As a family, you undergo seasons where you alternate between having less time or ample time for private hobbies.

Amongst my traditional hobbies, you’d find backpacking and mountain climbing, trumpet playing, sailing, cooking, podcasting, container gardening, yerba mate, and all things related to coffee. I actually have a growing collection of Stanley vacuum-insulated products. I’m currently planning a long-distance backpacking thru-hike, and to that end, I’ve been spending increasingly time on area trails increase miles and endurance.

A unbroken passion of mine is online entrepreneurship. In my personal time, I keep very involved in launching SaaS startups and eCommerce businesses. I founded a web-based community dedicated to helping online SaaS startup founders get candid feedback about their businesses in small peer groups. I’m helping a community of sailboat owners relaunch their online community. I actually have an eCommerce site selling freshly roasted, ethically sourced, whole-bean coffee for SaaS startup founders. I’m currently working on a mobile app for espresso drinkers and an internet game for individuals who appear to have a foul habit of collecting too many domains.

I keep busy.

What’s your favorite TV show?

I’m unsure in case you’d count a YouTube channel as TV, but this deserves mention: I actually have been watching Sailing SV Delos on YouTube nearly every Friday for over a decade (since 2008). Also, I like watching Survivor and old episodes of Farscape.

What’s your favorite app?

AllTrails

In the event you could have dinner with one superstar [dead or alive], who wouldn’t it be?

​​Frank Lloyd Wright.

You will discover Ken at Twitter and LinkedIn.

We hope you enjoyed our series, and stay tuned for the subsequent Helpful Human profile.