Liquid Web Maintains 99.9992% Network Uptime

For Liquid Web customers, 2021 was a stable yr for hosting their mission-critical resources and data. With over 45,000 customers and half one million (and growing) sites under the Liquid Web Family of Brands, more are trusting the industry’s most loved hosting provider on the planet than ever before.

The Network and Security Operations Teams accomplished many large projects, bolstering infrastructure and giving our customers more uptime and faster speeds for his or her applications, stores, and sites than ever before.

Uptime is defined because the period of time, normally presented on an annual basis, that infrastructure is online, available, and successfully operational. Uptime is universally presented in the quantity of 9s availability achieved by the net host. Corporations normally search for five or more 9s availability to ensure reliable infrastructure performance and uptime.

In 2021, Liquid Web upheld an annual uptime of 99.9992%. That’s greater than the coveted five 9s availability that mission-critical sites and applications require. Translated, which means Liquid Web customers experienced lower than five and a half minutes of downtime in 2021.

• Resolved 14,648 customer tickets.
• Monitored over 3,000 network devices.

Liquid Web is continuously proactively monitoring, servicing, maintaining, replacing, and optimizing customer infrastructure to remain online. Why? 

We’re The Most Helpful Humans in Hosting®.

Liquid Web had many key accomplishments to notice in 2021 ensuring that customer infrastructure was available, highly performant, and ever-growing:

• Total Web bandwidth greater than doubled.
• Latest connectivity increased performance for larger data streams or transfers.
• Much improved DDoS protection with 100Gb lines, reducing the impact and probabilities of line saturation.
• Higher management, features, and reliability for Windows server hosting networks (Managed Microsoft Intranet).
• Refreshed hardware added features, reliability, supportability, and performance to quite a few networks and products.
• Product scalability improved, enabling shorter deployment times.

• Increased Security Operations department coverage.
• Additional security products were added to assist mitigate or prevent more complex security issues.
• Higher spam monitoring reduced abuse and kept Liquid Web IP space clean from blacklists.

The entire above improvements meant one thing to our customers: reliable and highly-performant infrastructure with leading 24/7/365 support available inside 59 seconds via live chat or phone.