Meet a Helpful Human – Calvin Williams

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Meet Calvin Williams

Although he has lived in Oregon, Texas, Florida, and Tennessee, Calvin Williams is a Michigander through and thru. After attending highschool in South Lyon, Williams graduated from Central Michigan University and has been in Lansing ever since.

His interest in tech fully formed in 2004 when some college friends introduced him to World of Warcraft. Although he’d been playing video games since childhood, he’d never built a pc to play them. Once Williams learned methods to construct a PC, he was hooked.

Williams has managed the Customer Success team at Liquid Web for the past two years.

Why did you join Liquid Web?

I heard buzz concerning the company culture at Liquid Web and knew it was something I desired to be a part of. I first applied to hitch the Liquid Web team in 2011 but didn’t get in. So I attempted again the next 12 months. I stayed persistent because of local friends who worked at Liquid Web and made the job sound so appealing.

What draws you to the hosting industry as a profession?

The hosting industry is a really large pie with quite a lot of flavors. One size doesn’t fit all here, and, ultimately, there are lots of hurdles and challenges that face many organizations looking to determine their online presence. Hosting, to me, is the usually ignored aspect of an internet presence but is essentially the most vital. It’s the muse for establishing availability to the clients each organization is trying to succeed in.

Is there something specific about Liquid Web you simply love?

Beyond the exceptional coffee machines in DC3 and limitless LaCroix? But for real, Liquid Web has allowed me to grow and learn throughout my profession. I like the support I’ve received here along the best way.

What’s your favorite part concerning the company culture at Liquid Web?

My favorite part is that we genuinely attempt to embody and live out the human element of our work. Our clients and colleagues are people, and we do our greatest to not forget that. We live that out by extending grace to those clients who’re in disaster-stricken areas.

In your eyes, what’s the difference between Liquid Web and other employers?

Although we’re a growing company, and with growth may come additional oversight, ideas, and voices, Liquid Web continues to be a spot that may accept and implement latest ideas to bring a greater experience to our clients.

Tell us about an incredible customer experience you have got had at Liquid Web.

My favorite experience was a couple of years ago before Covid after I traveled to Portland, Oregon to go to with one in every of our largest clients. On the time, the client was in the midst of a couple of big projects, and progress slowed as frustrations increased. Meeting with them in person and putting faces to the names put a 180-degree change, and we were capable of collaborate with our client and put that project to an in depth.

What are you known for at Liquid Web? What do people specifically come to you for?

Being in Customer Success, people come to me for every kind of reasons, especially if there’s a client impact. It’s my hope that I’m most known for all the time being available and helpful to anyone who needs it.

What’s one thing you would like our customers knew about their hosting?

The important thing to a successful stick with Liquid Web is a robust partnership with their account executive and customer success manager. Like every relationship built on mutual respect and trust, open communication will help that relationship grow and prosper. We would like nothing less for our client relationships as well.

What’s your nickname at Liquid Web and why?

Although not a Liquid Web nickname, my family and shut friends call me Dewey.

Work aside, what are a few of your hobbies?

I’m a person of many hobbies, which range from playing music (saxophone and drums), biking, PC gaming, and my most up-to-date pickup is disc golf.

What’s your favorite TV show?

​​Black Mirror, hands down.

What’s your favorite app?

Whichever one doesn’t force me to observe an ad at every tap. But I do play quite a lot of BloonsTD6.

In the event you could have dinner with one superstar [dead or alive], who wouldn’t it be?

​​Elizabeth Warren.

You could find Calvin at Twitter and LinkedIn.
We hope you enjoyed our series, and stay tuned for the subsequent Helpful Human profile.