Hostinger reached a big milestone in July – we officially surpassed two million energetic subscriptions. This achievement marks a big step forward and sets the stage for much more ambitious goals. Join us as we have fun this journey of growth, innovation, and global impact. Take a take a look at how we reached this milestone and what it means for our future.
Pushing the Boundaries
It took 17 years to succeed in our first million customers and lower than three years to succeed in our second. As our CEO Arnas Stuopelis says, this is barely possible by having clients who trust us with their online projects and thru the continual efforts of our talented team.
“This figure shows that our customers value our services to assist them start and succeed online, whether that’s through eCommerce shops, blogs, or web sites showcasing their talents or services. With a team dedicated to delivering top results, now we have pushed boundaries and unlocked latest opportunities,” Arnas confirms.
To have fun the 2 million milestone, we organized a special Hostinger lotto to thank our team and particularly our customers. Employees worldwide were invited to participate for a likelihood to win prizes specially curated from our clients’ products. Supporting our customers is a privilege, because it is their trust and online projects that make this achievement possible.
Meeting Customer Needs
Customer Obsession is the important thing principle that underpins every decision and drives us to realize such milestones. We now have Client Interviews and Customer Connection initiatives to get to know our customers higher, find out about their challenges, and strategize on the best way to higher meet their needs. To make sure that these are met, we check with our clients every day.
Our Chief Customer Officer, Darius Grigorjevas, assures that our Customer Success specialists not only solve problems but they establish and construct an emphatic relationship with customers. That is an exceptional advantage of Hostinger, which also perfectly reflects our company mission – to make online projects faster and customers happier 24/7.
“We aim to reply quickly and help our customers as much as possible so that they will be successful online. Our ultimate goal is to supply the perfect possible technical solutions very quickly, which is why we’re unlocking the potential of AI with our latest AI Assistant. We’re able to keep going and create much more value for our customers,” says Darius.
Worldwide Possibilities
We now have crossed borders and connected with clients from every corner of the globe, as our customers reside in greater than 150 countries. This widespread reach has allowed us to achieve insights into diverse markets, cultures, and customer preferences.
The biggest number of shoppers is recorded in India, with over 366 thousand energetic users. Brazil, the USA, Indonesia, and France are also amongst our biggest markets in the primary half of 2023. That is closely followed by the UK, Mexico, Colombia, Argentina, and Spain – making up the highest ten.
Our customers often select hosting or domain registration and management services. Nevertheless, the increment in demand for website development tools drives strong customer growth. This area continues to have significant growth potential, especially with IoT possibilities.
Continuing the Journey
By prioritizing personalized experiences and delivering cutting-edge technologies, now we have earned the trust and loyalty of our clients. Reaching the milestone of two million customers worldwide is a testament to Hostinger’s dedication, exceptional products, and commitment to clients.
This achievement motivates us to maintain pushing boundaries and further expand our global presence. The journey to 2 million customers worldwide was just the start, and we’re enthusiastic about what lies ahead!
Are you able to boost your profession? Join our team as we proceed to shape the industry and make a positive impact on a worldwide scale. Take a take a look at the open positions we’re currently hiring for!
If you would like to dive deep into the subject of Customer Obsession, here is our really helpful reading list:
- Principles by Ray Dalio
- The Amazon Way: Amazon’s 14 Leadership Principles by John Rossman (1. Obsess Over the Customer & 14. Deliver Results is a must)
- Working Backwards: Insights, Stories, and Secrets from Inside Amazon by Colin Bryar and Bill Carr (1. Constructing Blocks & 5. Working Backwards is a must)
- The Customer-First Toolkit: How I meet 500+ customers a yr as a CEO
Also, try our blog posts: